Piste To Powder is a member of International Mountain Guides UIAGM association and a qualified Alpinschule in Austria providing off-piste ski guiding services.


Piste to Powder is an agency for conveying mountain guides in the Arlberg region. The deposit covers the agency commission. The contractual relationship between the customer and Piste To Powder is limited to the proper mediation of a mountain guide. The execution of the booked tour is subject to the sole responsibility of the mediated mountain guide. The mountain guide acts in his own name, on his own account and on his own risk.

Ski touring packages and skiing trips are provided by tour operator Paul Held. Place of jurisdiction: Innsbruck, Austrian law applies exclusively.


It is important to register as early as possible. For 1-2-day tours, registration can be accepted at short notice, i.e. at the latest on the day before the start of the tour. However, participation following registration at short notice cannot be guaranteed. Registration is done via our contact form through our homepage. By sending your enquiry you accept that Piste to Powder is an Agency supplying UIAGM mountain guides. Full and final responsibility lies with the guide appointed to the group. You also confirm that you’d like to receive our newsletter.


The prices are for one person and include the fees for the guide and commissions. Group prices are valid only when the minimum number of participants is reached. All payments are to be settled in full before the guiding session or course begins.


To confirm your booking, we ask you to make a deposit per credit card, PayPal or bank transfer. The deposit covers the agency commission. Please make the rest of the payment (mountain guide fee) directly to your guide in cash on the first guiding day.


Each guest must have accident insurance as well as repatriation insurance. We also recommend insurance to cover the cost of cancellation.


Piste To Powder reserves the right to cancel a tour because of an insufficient number of participants, or because of unfavourable weather or avalanche conditions. We will not cancel a trip unless we are obliged to do so by ‘force majeure’ such as government intervention, political or civil unrest, flight cancellations or an act of God and other unforeseeable circumstances, or if the number of fully paid-up bookings needed to operate the trip has not been reached. If we cancel a trip for one of these reasons refund is given minus any expenses which we have incurred on guests behalf and which cannot be refunded. If we cancel a trip we will not be liable for any expenses which may have incurred as a result of a guests booking or in expectation of the trip taking place such as costs relating to visas, vaccinations, connecting air flights and any other expenses.

The mountain guide who is guiding the group can make the decision to break off a tour or to modify it. Where a tour is broken off, the costs for the guest will be calculated in relation to the length of the tour carried out. For tours with overnight stay, the official mountain hut tariff serves as the basis for calculating the charges. Possible extra costs that arise from modifying a tour are to be paid by the guest.


1. For day guiding

When you cancel your day or several day guiding:

1.1. Up to 3 days before the booked date, you will get a 100% refund less a handling fee of 10% of the deposit.

1.1. Up to 2 days before the booked date, you will get a 75% refund.

1.2. Up to 1 days before the booked date, you will get a 50% refund.

1.3. Less than 1 day before the booked date, you must pay the full fee.
2. For week guiding packages

When you cancel your week guiding package:

2.1. Up to 21 days before the booked date, you will get a 100% refund less a handling fee of 10% of the deposit.

2.1. Up to 14 days before the booked date, you will get a 75% refund.

2.2. Up to 7 days before the booked date, you will get a 50% refund.

2.3. Less than 7 days before the booked date, you must pay the full fee.

Should the guide have to break off the tour because of insufficient physical or mental ability of the guest, no refund will be made. Any extra costs are to be paid by the guest.

Place of jurisdiction:
Innsbruck, Austrian law applies exklusively

Member of:
Verband der Alpinschulen Österreich
Franz-Senn-Weg 14
6166 Fulpmes

Verband der Österreichischen Berg- u. Skiführer
Olympiastrasse 10
6020 Innsbruck


Information in accordance with section 5 TMG

Piste to Powder
Alpinschule St.Anton Ges.b.R
Kirchmoos 243
6072 Lans

Tel: +43 664 1746282
Email: info@pistetopowder.com
Web: www.pistetopowder.com

UID: ATU69242768

Regulating authority: Österreichischer Bergführerverband

Regulated professions / Independent Professions
Professional chamber: Bezirkshauptmannschaft
Professional regulations and how to access: Bergführergesetz

Professional indemnity insurance information

Name and location of the concern
Uniqa AG 6020 Innsbruck Austria

Person responsible for content in accordance with 55 Abs. 2 RStV
Florian Kraler and Paul Held

Tour Operator Paul Held operates all package tours offered by Piste To Powder. Registry number 2016/0001, directory of operators of the Federal Ministry of Business, Families and Youth. According to the Travel Agency Insurance Ordinance (RSV), payments by customers and clients of tour operator Paul Held – Adventure Tour are insured under the following preconditions:

The deposit is not paid earlier than 11 months before the booked travel package ends and amounts to 20 % of the total price. The final payment is not made earlier than 20 daysbefore departure, when the travel documents are provided by the operator.  No further payments must be requested. First deposits and final payments are only covered up to the amount the operator is authorized for. The insurance coverage is primarily used to cover payments received in due form.

The Tiroler Sparkasse Bankaktiengesellschaft, Sparkassenplatz 1, in 6020 Innsbruck guarantees for these payments. Bank guarantee of December 22. 2015, guarantee number 2.235.515. All claims must be made within 8 weeks of insolvency with the liquidator DDr. Franz Watschinger, Fallmerayerstr. 8 in 6020 Innsbruck, phone number.: +43 512 566 000, Fax: +43 512 566 000 17, later claims cannot be considered.


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The contents of our pages have been created with the utmost care. However, we cannot guarantee the contents’ accuracy, completeness or topicality. According to statutory provisions, we are furthermore responsible for our own content on these web pages. In this context, please note that we are accordingly not obliged to monitor merely the transmitted or saved information of third parties, or investigate circumstances pointing to illegal activity. Our obligations to remove or block the use of information under generally applicable laws remain unaffected by this as per §§ 8 to 10 of the Telemedia Act (TMG).

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Responsibility for the content of external links (to web pages of third parties) lies solely with the operators of the linked pages. No violations were evident to us at the time of linking. Should any legal infringement become known to us, we will remove the respective link immediately.

Our web pages and their contents are subject to German copyright law. Unless expressly permitted by law (§ 44a et seq. of the copyright law), every form of utilizing, reproducing or processing works subject to copyright protection on our web pages requires the prior consent of the respective owner of the rights. Unauthorized utilization of copyrighted works is punishable (§ 106 of the copyright law). Photography & Videography credit: Florian Kraler | www.flomotion.at

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